Frequently Asked Questions
How do I share the signature with a new hire?
How to send a #debug email?
Why does my signature appear small on mobile devices?
What is the recommended size for banners?
Why does my signature appear distorted in a reply thread?
How do I debug a signature placement error as a stamping customer?
How do I make someone an Admin?
How do I create a new signature?
User Experience
What is the Opensense Signature Block?
Opensense on Microsoft 365
Opensense on Google Workspace
What does my signature look like when received?
Signature Block Help Guide
Editing your Signature Block Data
Sending More than One Signature
Shared Inboxes
My Admin Account
New Admin Onboarding
Granting Permission to a New Admin
Find your Active User Count
Adding Additional Domains
Multi-Domain Management
Naming Convention and Syntax
Update Your Password
How to Log Into Opensense
Marketing Campaigns
Banners
Targeted Marketing through Opensense ABM
Introduction to Email Signature Marketing Banners
Getting Started with Your Email signature Marketing Strategy
Targeted Marketing through CRM Integration
Managing User Profiles
Editing User Data
Editing User Data Guide
Individual Edits in Users & Compliance
Bulk Edits in Users & Compliance
Locking & Unlocking Compliance Fields
Removing Users
Syncing Users into Compliance
Manual Sync of a CSV File
Forced Sync from a Directory
Automatic Sync from a Directory
FTP Data Sync Technical Specs
Understanding Field Data Priority
Signature Design
NEW! Designer Studio: Updated to Liquid Templates
HTML & Field Types
Conditional Fields (NEW! Liquid Templates)
Hidden Fields (NEW! Liquid Templates)
External and Internal Wraps (NEW! Liquid Templates)
Displaying Sender or Recipient Email (NEW! Liquid Templates)
Display Signature Elements Based on Field Value (Liquid Templates Only)
Add Comments into Design Templates (Liquid Templates Only)
Web-Safe Fonts (NEW! Liquid Templates)
Designer Studio (NEW! Liquid Templates)
How to Change Images and Links (NEW! Liquid Templates)
Condensing Many Signatures into One (NEW! Liquid Templates)
Signature Design Examples - NEW!
Designer Studio: Pre-2022 Legacy Templates with $tag;
HTML & Field Types
Conditional Fields (Pre-2022 Legacy)
Hidden Fields (Pre-2022 Legacy)
External and Internal Wraps (Pre-2022 Legacy)
Displaying Sender or Recipient Email (Pre-2022 Legacy)
Web-Safe Fonts
Designer Studio (Pre-2022 Legacy)
Converting to Liquid Templates (Pre-2022 Legacy)
How to Change Images and Links (Pre-2022 Legacy)
Condensing Many Signatures into One
Images
How to Upload Images to Opensense
Images Help Guide
In-line vs. Hosted images
How to Set Up Inline Images
Fix for Black Background in Transparent Images
Headshots
Departments
Signature Block Deployment
G-Suite Deployment
End User Launch Experience - G-Suite
How to Use the Pusher for G-Suite Customers
Gmail Launch Communications Strategy and Examples
MySig for G-Suite
Launch Guides
MySig Launch Guide - Everything You Need to Know
Stamping Launch Guide - Everything You Need to Know
Email Notification Launch Guide - Everything You Need to Know
Google Push and Stamping Hybrid Launch Guide - Everything You Need To Know
GPO/InTune Launch Guide - Everything You Need To Know
GPO/InTune and Stamping Hybrid Launch Guide - Everything You Need To Know
Gmail Launch - Everything You Need to Know
O365 Deployment
MySig
How to Use the Opensense Pusher
Exporting a Pusher CSV from Compliance
Sample Launch Email Communications
Stamping Deployment
Technical Help & Troubleshooting
DNS & Encryption
DNS Entries - Must have!
How to check your DNS records
CNAME Cloudflare Proxy Settings
Splitting a long SPF TXT record
Opensense IP addresses (for whitelisting purposes)
Mailflow and Directory Integrations
Office 365
Azure AD Connect sync: Directory extensions
How does Opensense work with Office 365?
Voting Buttons
Enable auto display images for Outlook for internal emails
OOO Replies and Calendar Invites in O365
Emailing into Office 365 Groups triggers a NDR when emailing from internal sender
Why do we set "use RTF" to never in Exchange Online?
How to disable email signatures in Outlook for Windows using Intune
How to enable DKIM for Office 365 Domain
Syncing Extension Attributes from Azure AD
What Azure Active Directory fields can be used when syncing with Opensense?
Recall Messages
G-Suite
What G-Suite OAuth Scopes do I need to grant?
Disable Opensense for an Organizational Unit in G Suite
Emails Going to Spam
Integrations
Engagement Tier
