Overview
The Outlook Add-in Multi-Signature Selector allows users to switch between multiple assigned signatures directly within the add-in. This feature is useful for organizations where employees need different signatures based on departments, roles, or use cases.
This guide explains how to enable multi-signature selection, configure signature priority, define behavior across devices (Desktop, OWA, Mobile), and manage user preferences to ensure a seamless signature experience.
Configuring Multi-Signature Selection in the Outlook Add-in
Default and Secondary Templates
The default template (e.g.,
allusers
) should be assigned at the top in Signature Assignment to ensure everyone receives priority routing.If users do not require a default signature but need multiple options, prioritize routes or departments based on the required signatures for each group.
Secondary templates should be listed below the default.
Assign templates by department if specific users need different signatures.
Template Behavior by Device
Mobile (Stamping): Automatically applies the top-priority (default) template through stamping.
Desktop/OWA/Outlook for Mobile: Users can manually select a signature through the Outlook add-in.
Reset vs. Save User Choice
To reset to the default signature every time, turn OFF "Allow Default Override (Multiple Signatures)".
To save the user’s last selected signature, turn ON "Allow Default Override (Multiple Signatures)".
If a company needs to revert to priority-based signature assignment, turn this setting OFF.
Enabling & Testing
Enable Multiple Signatures in Domain Settings to allow users to select from a drop-down menu.
Test to ensure signatures are routing correctly and the selected behavior is working as expected.
Opensense Support
For further assistance, contact Opensense Support:
Email: help@opensense.com
Knowledge Base: help.opensense.com