---
title: "Create a HubSpot Workflow for Recipient Based Targeting"
slug: "create-a-hubspot-workflow"
updated: 2025-09-26T14:28:12Z
published: 2025-09-26T14:28:12Z
canonical: "help.opensense.com/create-a-hubspot-workflow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.opensense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a HubSpot Workflow for Recipient Based Targeting

## Overview

This guide offers a straightforward approach to creating a HubSpot Workflow Integration, making it an invaluable resource for users looking to streamline their marketing and sales processes. It provides step-by-step instructions, ensuring even those with minimal experience can successfully set up automated workflows. By following this guide, users can enhance their productivity and improve their engagement strategies effectively. Overall, it's an essential tool for anyone wanting to leverage HubSpot's capabilities for better business outcomes.

> **Note:** This is a high-level overview of assigning Opensense custom tags within a workflow. The configuration can be extended and customized to meet more advanced use cases as needed.

1. Navigate to [HubSpot](https://www.hubspot.com/).

1. Go to **Automations > Workflows** from the left-hand menu.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/a8de6fd5-e4a6-4eaa-a692-4c86a39d921f/user_cropped_screenshot.webp?tl_px=0,299&amp;br_px=1547,1164&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=120,277)

1. Click **Create workflow**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2024-09-14/f2db1b9a-5af9-48cf-93cd-4357f366173f/ascreenshot.jpeg?tl_px=1816,0&amp;br_px=3364,865&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=927,66)

1. Click **From scratch**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2024-09-14/4b5a8523-6e37-47ed-b12a-f524308c9779/ascreenshot.jpeg?tl_px=1816,0&amp;br_px=3364,865&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=924,125)

1. Click the **Met filter criteria**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/97fb3ab7-574c-47e2-b31a-05d16bade701/user_cropped_screenshot.webp?tl_px=0,0&amp;br_px=2064,1153&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=151,206)

1. Click **Contact**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/ac0d7b67-c82f-4f72-ac8b-59ef34510c35/ascreenshot.jpeg?tl_px=0,0&amp;br_px=2064,1153&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=20,258)

1. Choose the criteria you would like to use. In this example, we will use **List membership**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/81207735-9c5f-4409-94c6-92efbcbb8eee/ascreenshot.jpeg?tl_px=0,150&amp;br_px=2064,1303&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=399,276)

1. Search for a list you are comfortable testing with. If you do not have one, create a **Test** list.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/4a1b11b6-535f-4c1e-a822-b5428c3066bf/user_cropped_screenshot.webp?tl_px=0,88&amp;br_px=1784,1085&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=483,257)

1. Click **Next**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/d6fa8206-2fe0-4fd4-bf55-c45e8088d9f0/ascreenshot.jpeg?tl_px=0,0&amp;br_px=2064,1153&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=293,70)

1. Click **Save and continue**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-28/fafafec5-5fb9-48f5-87f5-ace13b2e68cd/user_cropped_screenshot.webp?tl_px=0,0&amp;br_px=2064,1153&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=273,70)

> [!WARNING]
> **Reminder**: This article is to serve as a high-level overview. Once comfortable, you are more than welcome to customize these workflows to your specifications.

1. Click the **CRM** icon

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2024-09-14/177af06f-cf3b-46e3-9a4f-2a80f15440ff/user_cropped_screenshot.jpeg?tl_px=0,715&amp;br_px=1547,1580&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=55,277)

1. Click **Edit Record**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-02-14/7c9aab3b-b1a7-41cc-bc4d-6629b0bd9b97/user_cropped_screenshot.jpeg?tl_px=0,0&amp;br_px=1168,1014&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=517,602)

1. The **Target object** will remain as **Contact (Current Object)**

![](https://cdn.document360.io/05b0e12d-96a6-4b75-a423-672ab2be88d7/Images/Documentation/image-1758854074122.png)

1. Click the **Property to set** drop-down, search for **sgentags** (configured during [Hubspot integration](https://help.opensense.com/docs/hubspot-integration)), then click **sgentags**

- Use **sgenads** to set a static banner.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2024-09-14/3aa4d795-8a00-4f9d-9df5-ef49b1b9109f/user_cropped_screenshot.jpeg?tl_px=0,150&amp;br_px=1547,1015&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=479,277)

1. After selecting **your property to edit**, click the single-line text field under **Choose a value** to insert the tag names that are associated with your banner campaign, assigned in the [marketing campaign](https://app.opensense.com/beta/marketing/campaigns) section of the [Opensense portal](https://accounts.opensense.com/).
  1. Learn more about configuring [campaigns](https://help.opensense.com/v1/docs/creating-banner-campaign) and [tags](https://help.opensense.com/v1/docs/creating-banner-campaign#3-select-tags).

1. Leave **Clear existing property value** box **unchecked**. Then click **Save.**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-02-14/43961df2-65a5-419b-971e-cc6e8468f286/user_cropped_screenshot.jpeg?tl_px=0,416&amp;br_px=1246,1115&amp;force_format=jpeg&amp;q=100&amp;width=1120.0)

> **Tip:** Here are example formats for how to enter your Opensense banner tag name (string format required)
> 
> - **sales** (*single tag*)
> - **sales,marketing,sales** (*if you want sales to display 2/3 times more than marketing, this string would accomplish that for an example. This can be repeated with other tags*)
> - **sales,marketing,sales,inbound24** (*the above applies, along with rotating in the inbound24 banner)*

17. Click **Review and publish**

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2024-09-14/7270d56b-a29b-4319-b35a-e0f3cceddb75/ascreenshot.jpeg?tl_px=1816,0&amp;br_px=3364,865&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=937,-7)

### Opensense Support

For further assistance, contact Opensense Support:

- Email: help@opensense.com
- Knowledge Base: help.opensense.com
