---
title: "Creating a department and adding users (classic UI)"
slug: "creating-a-department-and-adding-users"
description: "Create a department in the classic Opensense portal, add users by username one at a time or in bulk, and bind the department to a directory group."
updated: 2024-01-12T06:22:50.000Z
canonical: "https://help.opensense.com/docs/creating-a-department-and-adding-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.opensense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating a department and adding users (classic UI)

:::note[Classic UI]
This article covers the classic Opensense UI. For the New UI, see [Setting up automatic group membership](https://help.opensense.com/docs/configure-automatic-group-membership).
:::

## Create a department

1. After you [sign in to Opensense](https://help.opensense.com/docs/how-to-log-into-opensense), open the **Signatures** menu, and select **Departments**.
2. Select **+ Add New Department**.
3. Name the department.
4. Select the green check button to save.

:::tip[Use one name for the department, template, and tag]
We recommend naming each department the same as the signature template it will be assigned to. For example:

- Department name: `sales`
- Signature template: `sales`
- Banner tag: `sales`
:::

## Add users to a department

Opensense defines who is in which department by each employee's username. The username is everything before the **@** in their email address.

1. After you sign in to Opensense, open the **Signatures** menu, and select **Departments**.
2. Select the blue edit icon, in the upper right of the department you're adding users to.
3. Add users one of two ways:

   <dl class="kb-insights-summary">
     <div><dt>Individually</dt><dd>Type each username into <strong>Direct Members</strong>. Tip: press Tab after each username.</dd></div>
     <div><dt>In bulk from a spreadsheet</dt><dd>Select the <strong>Toggle Bulk</strong> button above <strong>Direct Members</strong>, then copy and paste the column of usernames you want to add from a spreadsheet.</dd></div>
   </dl>

   ![The department form, with Direct Members, the Toggle Bulk button, and two usernames in the username box](https://help.opensense.com/media/createdept1-1ba26946bf05.png)

## Binding departments to your company directory

1. Search for groups that exist in your directory.
2. Select the green button in the upper right to save.

![The department form, with the directory group bindings and the green check button](https://help.opensense.com/media/createdept2-6b81c6b08b35.png)

## What's next

- [Assigning a signature template to a department (classic UI)](https://help.opensense.com/docs/assigning-a-signature-template-to-a-department)
- [Department fields](https://help.opensense.com/docs/department-fields)

For further help, contact Opensense Support at [help@opensense.com](mailto:help@opensense.com).