External and Internal Wraps (Pre-2022 Legacy)

Updated on 16 Jan 2024
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Pre-2022 templates were built using our legacy HTML syntax. This article is for you if your tags are in $tag; format

Some customers want a shortened signature to display internally and a long signature to disply externally. Opensense can solve for this!

Use {if_sgexternal} & {/if_sgexternal} to wrap your fields that will be delivered to recipients outside of your domain
Use {if_sginternal} & {/if_sginternal} to wrap your fields that will be delivered to recipients with your domain

Internal vs. External Signature

External/Internal Signatures

Wrap the entire table with {if_sgexternal} & {/if_sgexternal} OR {if_sginternal} & {/if_sginternal}
Below is an example of a long, formal, signature externally, and a shortened signature internally. Notice that in the reply, there are no reply signatures set for internal replies