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Why does my Signature Appear Distorted in a Reply Thread?
- 01 Nov 2024
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Why does my Signature Appear Distorted in a Reply Thread?
- Updated on 01 Nov 2024
- 1 Minute to read
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Are you Viewing the Signature in a Reply Thread?
If you are viewing the signature in a reply thread, what you are seeing is typical email client behavior and is not related to Opensense.
Opensense only processes the latest email you send, and does have any control over how email clients process the email after a reply. We can only ensure that the last email sent will appear correctly to your recipient.
When they forward your email/reply to you, your email is processed by their email client; not Opensense. All email clients have their own settings of how they process emails. They often remove images, turn images into attachments, or distort them altogether. This is typical email client behavior with inline image processing, and will occur whether or not you are utilizing an Opensense email signature.
When they forward your email/reply to you, your email is processed by their email client; not Opensense. All email clients have their own settings of how they process emails. They often remove images, turn images into attachments, or distort them altogether. This is typical email client behavior with inline image processing, and will occur whether or not you are utilizing an Opensense email signature.
Are you Viewing the Signature in a Direct Email?
If you are seeing broken images in a direct email, send an email to help@opensense.com. A likely cause is that the CNAME entry has been deleted on your domain. We will check out the account for you!
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