Why does my Signature Appear Distorted in a Reply Thread?

Opensense only processes the latest email you send, and does have any control over how email clients process the email after a reply. We can only ensure that the last email sent will appear correctly to your recipient.

When they forward your email/reply to you, your email is processed by their email client; not Opensense. All email clients have their own settings of how they process emails. They often remove images, turn images into attachments, or distort them altogether. This is typical email client behavior with inline image processing, and will occur whether or not you are utilizing an Opensense email signature.

If you are seeing broken images in a direct email, send an email to help@opensense.com. A likely cause is that the CNAME entry has been deleted on your domain. We will check out the account for you!