---
title: "Enabling Opensense Services On A New Domain"
slug: "enabling-opensense-services-on-a-new-domain"
description: "Some technical configurations are required to deliver the same email signature experience you are receiving on your current domain. We'll need these in place before we can begin the work on our end."
tags: ["signature not working", "Multi-domain", "Domain URL", "new domain"]
updated: 2024-07-29T13:13:17Z
published: 2024-07-29T13:13:17Z
canonical: "help.opensense.com/enabling-opensense-services-on-a-new-domain"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.opensense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enabling Opensense Services On A New Domain

To enable email signatures on a new domain, some technical configurations are required to deliver the same experience you are receiving on your current domain.

> [!NOTE]
> Please review these standard questions and provide the responses to your Customer Success Manager to get started. If you don't know who your CSM is, email help@opensense.com for assistance.

#### New Domain URL(s)

EXAMPLE: www.opensense.com

#### Set Up Questions

- Domain(s) O365 tenant are the same as your current Opensense domain(s)?
  - *If not, we'll need to schedule an integration call with the O365 Global Admin.*
- DNS Entries added to domain(s) - Steps to pass along to your domain admin [HERE](https://help.opensense.com/docs/dns-entries-must-have?highlight=dns%20entries)
  - *We'll need these in place before we can begin the work on our end*. *Let us know once they are complete*!
- Will this be under the same billing contact?
- Will you be needing additional users/licenses (# new email inboxes getting signatures)?
  - *We'll first use any available licenses, and prorate added licenses to the current term end date*
- List of email addresses of those that will need access to manage the Opensense account for the domain(s). We will elevate their permissions to multi-domain access.
- Will these domains have a similar signature template as your current domain?