External and Internal Wraps (Pre-2022 Legacy)
  • 16 Jan 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

External and Internal Wraps (Pre-2022 Legacy)

  • Dark
    Light
  • PDF

Article summary

Pre-2022 templates were built using our legacy HTML syntax. This article is for you if your tags are in $tag; format

Some customers want a shortened signature to display internally and a long signature to disply externally. Opensense can solve for this!

Use {if_sgexternal} & {/if_sgexternal} to wrap your fields that will be delivered to recipients outside of your domain
Use {if_sginternal} & {/if_sginternal} to wrap your fields that will be delivered to recipients with your domain

Internal vs. External Signature

External/Internal Signatures

  • Wrap the entire table with {if_sgexternal} & {/if_sgexternal} OR {if_sginternal} & {/if_sginternal}
  • Below is an example of a long, formal, signature externally, and a shortened signature internally. Notice that in the reply, there are no reply signatures set for internal replies

External Banners

  • Wrap only the object with {if_sgexternal} & {/if_sgexternal} OR {if_sginternal} & {/if_sginternal}

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence