--- title: "Field data priority with department fields" slug: "field-data-priority-with-department-fields" description: "How department fields add two levels to field data priority, the five-level order, and how an unlocked department field sets an overridable default." updated: 2024-01-16T21:00:49.000Z canonical: "https://help.opensense.com/docs/field-data-priority-with-department-fields" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.opensense.com/llms.txt > Use this file to discover all available pages before exploring further. # Field data priority with department fields ## Overview [Department fields](https://help.opensense.com/docs/department-fields) add two more field priorities, and default field data across a department. With five levels of data available, we recommend picking only two or three of them when you set up your account. When an email is sent, Opensense pulls each field's data in this order: 1. Locked department fields 2. Locked fields in Compliance 3. The signature block 4. Unlocked department fields 5. Unlocked fields in Compliance For the three levels without department fields, see [Field data priority](https://help.opensense.com/docs/field-data-priority). :::tip[Add department fields locked] Department field data should be added **locked**. The only exception is a department-wide default that users can override with their own data. See the [example](#example---setting-up-default-data-with-unlocked-department-fields). ::: ## Field data priority order

1. Locked department fields · The highest priority

2. Locked fields in Compliance

A Gmail compose window with a [[+]] signature block holding name, title, and email — **3. The signature block** · As shown in the compose screen, or saved in email settings

The allusers_with_dep_fields department with an unlocked fax field — **4. Unlocked department fields**

5. Unlocked fields in Compliance · The lowest priority

## Example: setting up default data with unlocked department fields ![The allusers_with_dep_fields department with an unlocked fax field set to a default number](https://help.opensense.com/media/prioritydepartment6-4a1343a24637.png) In this example, the `allusers_with_dep_fields` department is set up with a default fax number. The goal is to show the default fax number for all users, except users who have a personal fax number. Personal fax numbers are locked in Compliance, or saved in the user's signature block. - If a user has `fax: 555.555.5555` saved in their signature block, or locked in Compliance, their personal fax number shows. - If no data is saved for their fax number, the default, unlocked department field `fax` shows. ## What's next - [Field data priority](https://help.opensense.com/docs/field-data-priority) - [Department fields](https://help.opensense.com/docs/department-fields)