DNS Entries - Must have!
All Opensense customers need to add the following two DNS entries to external as well as internal DNS (if you have). Adding the CNAME and SPF record enables brand continuity and improves deliverability for your domain. This is typically managed by IT.
For "customerdomain.com" (Replace with your domain):
- CNAME (New entry)
smart.customerdomain.com POINTS TO whs.sendergen.com
- SPF TXT (Modification to existing DNS entry)
*The underscore is IMPORTANT! **This include statement needs to be added to your existing SPF TXT record
How to Check your DNS Records
Splitting a long SPF TXT record
CNAME Cloudflare Proxy Settings