DNS Entries - Must have!

Updated 5 months ago by Laura Goepel

All Opensense customers need to add the following two DNS entries to external as well as internal DNS (if you have). Adding the CNAME and SPF record enables brand continuity and improves deliverability for your domain. This is typically managed by IT.

DNS Entries

For "customerdomain.com" (Replace with your domain):

  1. CNAME (New entry)

smart.customerdomain.com POINTS TO whs.sendergen.com

  1. SPF TXT (Modification to existing DNS entry)

include:_spf.sendergen.com 

*The underscore is IMPORTANT! **This include statement needs to be added to your existing SPF TXT record

How to Check your DNS Records

Splitting a long SPF TXT record

CNAME Cloudflare Proxy Settings


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