How to check your DNS records

A quick way to check your CNAME, SPF, DKIM and DMARC records

Note: replace "customer.com" with your own domain.
A helpful tool to perform the "dig" function is https://toolbox.googleapps.com/apps/dig/

Using dig (on Mac or Linux):

1. CNAME

  • Dig smart.customer.com
  • This should point to whs.sendergen.com

2. SPF

  • Dig txt customer.com
  • This should contain "include:_spf.sendergen.com"

3. DKIM (optional)

  • Dig txt sg._domainkey.customer.com
  • This should contain your DKIM entry that can be retrieved from your domain settings.

4. DMARC (optional)

  • Dig txt _dmarc.customer.com