Opensense on Google Workspace

Updated 9 months ago by Laura Goepel

What is Opensense?

Opensense is a service that allows the marketing team to centrally manage the appearance and content of email signatures across all devices.  

How does it work?

Opensense transforms a simple, plain text signature into a template that’s defined by marketing.

Things to keep in mind:

There are a couple of situations where a Opensense signature will not transform:

  1. Viewing emails in your Sent Mail folder:
    1. Opensense signature will appear “un-transformed” in your Sent Mail folder. This is expected behavior.
    2. When replying/forwarding an item from the Sent Mail folder, the untransformed signature block on the original Sent Mail will be removed.
  2. If you send an email to yourself: jane.doe@abc.com to jane.doe@abc.com
  3. If you send an email to your own email alias: jane.doe@abc.com to jane@abc.com
  4. If you send an email to a linked personal email on the iPhone app. The iPhone app allows the transfer of emails between linked email addresses. When emailing yourself in this circumstance, the signature will not transform, because it was transferred within the app and not sent.

If you have any questions: don’t hesitate to reach out to help@opensense.com

How to check your Opensense Signature in Web Browser Gmail:

  1. Your Opensense signature should automatically sync into your email signature settings, named “My Signature”
  2. To confirm your new signature has been written into your Gmail signature settings, first refresh your gmail web browser. Then, head to your signature settings by clicking the gear icon in the top right and click Settings
  3. On the General tab, scroll down to your signature settings and review the signature named “My Signature”.
  4. Ensure the “My Signature” is selected as default “for new emails use” and “on reply/forward use”.
  5. If you have multiple email addresses, toggle to the next email address and repeat this step for each. (community branding will update automatically based on the email address you use!)
  6. Scroll to the bottom of the settings page. Click Save Changes.
  7. Before sending a test email, click refresh at the top of the page to refresh your Gmail browser. 

How to Configure your Email Signature in Outlook for PC

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard.

  1. Compose a new email.
  2. Click on “Signature” → “Signatures” in the top ribbon.

  1. In the “Signatures and Stationary” window click on New.
  2. Name the signature “Opensense”.
  3. Paste the copied raw signature in the field at the bottom.

  1. Enable the Opensense signature for both “New messages” and “Replies/forwards”.
  2. Click “Ok”
  3. Your Opensense signature will now appear automatically in emails you compose

To Configure Outlook for Mac:

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard.

  1. Go into the Outlook Preferences -> Signatures.

  1. Create a new signature by clicking on the “+” icon.
  2. Name the new signature “Opensense”.

  1. Paste the copied raw signature in the “Signature” field.
  2. Enable the Opensense signature for both “New messages” and “Replies/forwards”.

  1. Save the signature.
  2. Your Opensense signature will now appear in any emails you compose.

To Configure Mac Mail:

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard.

  1. In the Mail app on your Mac, choose Mail > Preferences, then click Signatures.
  2. In the left column, select the email account where you want to use the signature (Work email addresses only).
  3. Click the Add button + below the middle column.
  4. In the middle column, type a name for the signature. The name appears in the Signature pop-up menu when you write a message.
  5. In the right column (the preview), paste the Opensense plain text.
  6. Your Opensense signature should automatically appear in work emails you compose!

To Configure in the Gmail Mobile App:

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to Clipboard.

  1. In the Gmail Mobile app, go to Menu -> Settings.

  1. Click on your account.
  2. Click on Signature Settings.

  1. Paste the copied raw signature in the field (screenshot below).
  2. Ensure the Mobile Signature is enabled.

  1. The Opensense Signature will now be added to your email automatically after it is sent.

To Configure iPhone:

  1. Open Opensense Notification email.  Copy whole Opensense Raw Signature to clipboard.

  1. Press the Home button to return to your Home screen.
  2. Launch Settings from your Home screen.
  3. Tap Mail.

  1. Tap Signature under the Mail section.
  2. Paste in your Opensense Signature. You can now exit signature settings.

  1. Your Opensense signature automatically appears in emails you compose.

To Configure Android Mail:

  1. In the Android mail app, copy your Opensense signature block.
  2. Open Android Mail app. In the top right, press the menu button with the 3 dots, then press Settings.

  1. In the Settings menu, tap General Settings.

  1. In the General Settings menu, ensure that Use signature is ticked and then tap Signature.
  2. Remove any text that is currently in the signature text area. Once removed, paste in the Opensense signature block. Once done, press Save.

  1. Opensense signature is now in place for Android mail app.

 

How did we do?