Editing User Data Guide

My mobile number is not correct. Can you change my title? There a few ways to edit data on your signature. Choosing the correct method depends on your account setup.

Best Practices for Editing Data

• Auto-Sync is turned ON, and the user's data CAN be edited in the directory > Edit the directory and run a forced sync
• Auto-Sync is turned ON, but the user's data CANNOT be edited in the directory > Edit the data in Opensense under Users & Compliance, and break the sync
• Auto-Sync is turned OFF > Edit the data directly in Opensense under Users & Compliance. This can be done individually or in bulk
• No data is in Opensense under Users & Compliance > Send the user your MySig link to edit their signature block themselves

What Always Works

If you are confused about to how edit data on a signature, it will always work to Edit the field in Users & Compliance, "lock it", and break the sync. Find the steps here

We do not recommend this method first because once the sync is broken, this data field can only be edited manually from now on. It is best practice to have a consistent data source in the long term.