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Running a directory sync manually

If your account uses automatic syncing, Opensense syncs your directory on a schedule (see How often Opensense syncs user data). To pull changes in right away, run a sync yourself.

  1. Go to Manage > Domains, select the ellipsis (…) on the domain card, and then select Manage Domain.
  2. Go to Manage > Users.
  3. Go to Actions > Run Sync, select the directory source and users, and then select Start Sync.
  1. In the Signatures menu, select Compliance.

  2. On the left of the screen, select Sync Tools.

    The Compliance search panel, with Advanced Options, Filter by CSV, and Sync Tools below it
  3. Depending on your setup, different sync choices appear. Sync all of them to fully update Opensense. We recommend syncing Groups first, then Users.

    Sync Tools for Office 365 (Azure) Directory Sync, with Users and Groups buttons
    Office 365 (Azure) · Users and Groups
    Sync Tools for Google Directory Sync, with Users, Groups, and Orgs buttons
    Google · Users, Groups, and Orgs

    Syncs take time. Wait until each sync is complete before you go on to the next step.

  4. When the sync is finished, refresh your browser.

The new data now shows in Compliance.

Screenshot preview

Screenshot