---
title: "Banner campaigns and marketing FAQ"
slug: "frequently-asked-questions-marketing"
description: "Answers to common banner campaign reporting questions: click spikes from one contact, vanity clicks from security tools, changing data, and delivery lists."
updated: 2025-10-15T19:25:40.000Z
canonical: "https://help.opensense.com/docs/frequently-asked-questions-marketing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.opensense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Banner campaigns and marketing FAQ

## Overview

Answers to common questions about banner campaign reporting and analytics: how to read click data, how email security tools affect your numbers, why campaign data changes over time, and how to see who a campaign was delivered to. If you can't find your answer, contact the [support team](mailto:help@opensense.com).


## Click tracking

<ul class="kb-link-cards" role="list">
  <li><a href="https://help.opensense.com/docs/why-does-my-campaign-show-an-unusually-high-number-of-clicks-from-a-single-contact"><span><strong>Why does my campaign show an unusually high number of clicks from a single contact?</strong><span>Email forwarding, "vanity clicks" from security tools, and how to spot genuine engagement in your campaign reports.</span></span></a></li>
  <li><a href="https://help.opensense.com/docs/how-does-opensense-handle-vanity-clicks-from-email-security-tools"><span><strong>How does Opensense handle "vanity clicks" from email security tools?</strong><span>How automated scans from tools like Proofpoint and Mimecast affect your click data, and best practices for accurate reporting.</span></span></a></li>
</ul>


## Campaign data and reporting

<ul class="kb-link-cards" role="list">
  <li><a href="https://help.opensense.com/docs/why-has-the-data-on-my-banner-campaign-changed"><span><strong>Why has the data on my banner campaign changed?</strong><span>Why metrics change over time: ongoing engagement, campaign expiration, and schedule changes.</span></span></a></li>
  <li><a href="https://help.opensense.com/docs/can-i-find-out-who-my-banner-campaign-was-delivered-to"><span><strong>Can I find out who my banner campaign was delivered to?</strong><span>Export click data, and set up a custom Zapier integration to get full recipient delivery information.</span></span></a></li>
</ul>

## What's next

- [Using the Performance dashboard](https://help.opensense.com/docs/performance-dashboard): compare campaigns, tags, and categories, and export clicks.
- [Signature management and deployment FAQ](https://help.opensense.com/docs/signature-management-deployment-faq): answers to common signature questions.