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FTP data sync file requirements

Company email signatures need a source for the data that goes into each sender’s signature. If you use a directory that Opensense doesn’t integrate with natively, Opensense can still sync your employees’ signature field data from any data source, using File Transfer Protocol (FTP). Opensense can connect to your FTP server, or you can use ours.

To avoid issues with employee data synced by FTP, the file must be:

  1. A CSV file in UTF-8 format
  2. Comma-delimited
  3. With lowercase column headers that match the merge fields in your email signature, for example name, title, phone, mobile, and email
  4. With a column of lowercase email addresses
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