Fixing a 403 error when pushing signatures to a Gmail alias
Overview
Section titled “Overview”The Gmail Pusher alias 403 error occurs when a signature is pushed to an email alias instead of the primary email address. For example, to aliasusername@opensense.com instead of primaryusername@opensense.com.
What the error looks like
Section titled “What the error looks like”The push fails for that user, with a 403 error that shows the primary email address the signature can be sent to (primaryusername@opensense.com).
How to fix it
Section titled “How to fix it”- Note the primary email address shown in the 403 error.
- Push the signature again, to that primary email address.
Once the admin confirms a successful push, impacted users should make sure that their primary email address is selected in their Gmail signature settings as well.
If you have any concerns or questions, contact help@opensense.com to find the best resolution.