Resetting your Opensense password (non-SSO users)

Overview

If you don’t use single sign-on (SSO) to access your Opensense account, you can reset your password directly in the Opensense sign-in portal. This guide is only for users who sign in with an email and password, rather than through an SSO provider.

Who this guide is for

This password reset process applies to you if you:

• Sign in directly to Opensense with your email and password
• Don’t use SSO through providers like Google, Microsoft, or Okta
• Have a standalone Opensense account

Using SSO?

If your organization uses SSO for authentication, reset your password through your SSO provider’s system instead. If you’re not sure which method you use, contact your IT administrator.

Resetting your password

1. In your web browser, go to accounts.opensense.com. This is the central hub for managing your Opensense account credentials.

2. Enter the email address of your Opensense account, and select Next.

3. Instead of entering your password, select the Forgot Password link. It’s usually near the password field, or under the sign-in button.

4. Check your inbox for a password reset email from Opensense, with instructions. If you don’t see it within a few minutes, check your spam or junk folder.

5. Select the password reset link in the email, and create a new password. It must meet Opensense’s security requirements:

   • At least 7 characters long
   • At least 1 uppercase letter
   • At least 1 lowercase letter
   • At least 1 digit (number)
   • At least 1 special character (such as !, @, #, $, or %)

   Choose a strong, unique password that you haven’t used for other accounts.

6. Go back to accounts.opensense.com, enter your email address and your new password, and sign in.

Tips for password security

• Use a password manager to generate and store strong, unique passwords.
• Turn on two-factor authentication, if Opensense offers it, for an extra layer of security.
• Never share your password with anyone, even if they say they’re from Opensense support.
• Update your password regularly, as part of good security hygiene.

Troubleshooting

Not receiving the reset email?

Check that you entered the correct email address, and check your spam folder.

Still having issues?

Contact Opensense Support, or check with your IT administrator whether your account uses SSO authentication.

What’s next

• Signing in to Opensense