Can I add a GIF or animated logo or banner?

Yes. A GIF file can be used the same way as an image file in your email signatures. Banners can be animated GIF files too.

Using GIFs in email signatures

Overview

You can use animated GIFs in Opensense email signatures, for logos and for banners. These answers cover creating, sizing, and troubleshooting them.

GIF questions

Can Opensense create my GIF?

The Opensense Design team can add effects to static images, for example a twinkle or a bouncing arrow (this may incur an hourly design fee). For a more complex animated GIF, your team needs to have it created by someone who provides GIF creation services. Very complex GIFs may need video animation.

What should the file size be?

The final file should be less than 500 KB, and meet 1x retina standards. The smaller it is, the better.

Is there anything else I should know?

If you use Microsoft 365 (formerly Office 365), you must mark the image inline.

I have a GIF. How can I resize it?

If you don't have access to Photoshop, use an online converter to resize GIFs. We recommend this online converter.

My signature has a GIF that isn't working in Outlook

If other users on your domain have the same issue, a domain security setting may be restricting the animation.

If only the first frame of the GIF appears, animations are turned off. How you turn them on depends on your version of Outlook and Windows:

Outlook for Microsoft 365, version 2008 or later, on Windows 11: press Windows + I to open Settings, select Accessibility > Visual effects, and turn on Animation effects.
Outlook for Microsoft 365, version 2008 or later, on Windows 10: select Start, type Show animations, select the result, and under Simplify and personalize Windows, turn on Show animations in Windows.
Outlook for Microsoft 365, before version 2008: select File > Options > Advanced, and in the Display section, select Play animated GIFs.

You can also view the email in your web browser, where the GIF plays.

Viewing an email in your web browser

In classic Outlook for Microsoft 365, Outlook 2024, and Outlook 2021:

Double-click the message to open it in its own window. These steps don’t work from the Reading Pane.
In the Move group on the ribbon, select More Move Actions > View in Browser. With the Simplified Ribbon, select the three dots, then Actions > Actions > View in Browser.

What’s next

For further help, contact Opensense Support at help@opensense.com.