Opensense on Microsoft 365

Updated 9 months ago by Laura Goepel

What is Opensense?

Opensense is a service that allows the marketing team to centrally manage the appearance and content of email signatures across all devices.  

How does it work?

Opensense transforms a simple, plain text signature into a template that’s defined by marketing.  

Things to Keep in Mind

There are a couple of situations where a Opensense signature will not transform:

  1. Viewing emails in your Sent Mail folder:
    1. Opensense signature will appear “un-transformed” in your Sent Mail folder. This is expected behavior.
    2. When forwarding an item in the Sent Mail Folder or when replying/replying all to an item in the Sent Mail Folder
  2. When using Out of Office replies and Calendar invites (this may not be the case for all versions of Outlook)
  3. If you send an email to yourself: jane.doe@abc.com to jane.doe@abc.com
  4. If you send an email to your own email alias: jane.doe@abc.com to jane@abc.com
  5. If you send an email to a linked personal email on the iPhone app. The iPhone app allows the transfer of emails between linked email addresses. When emailing yourself in this circumstance, the signature will not transform because it is transferred within the app, and not sent.

If you have any questions, don’t hesitate to reach out at help@opensense.com

How to configure your email Signature in Outlook for PC:

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard.

  1. Compose a new email
  2. Click on “Signature” → “Signatures” in the top ribbon
outlook signatures top ribbon.png

  1. In the “Signatures and Stationary” window click on “New”
  2. Name the signature “Opensense”

outlook signatures and stationary.png

  1. Paste the copied raw signature in the field at the bottom
  2. Enable the Opensense signature for both “New messages” and “Replies/forwards”

  1. Click “Ok”
  2. Your Opensense signature will now appear in any emails you compose

To Configure Outlook for Mac:

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard

  1. Go into the Outlook Preferences -> Signatures

  1. Create a new signature by clicking on the “+” icon
  2. Name the new signature “Opensense”

  1. Paste the copied raw signature in the “Signature” field
  2. Enable the Opensense signature for both “New messages” and “Replies/forwards”

  1. Save the signature
  2. Your Opensense signature will now appear in any emails you compose

To Configure Mac Mail

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard

  1. In the Mail app on your Mac, choose Mail > Preferences, then click Signatures
  2. In the left column, select the email account where you want to use the signature (Work email addresses only)
  3. Click the Add button + below the middle column
  4. In the middle column, type a name for the signature.
    The name appears in the Signature pop-up menu when you write a message
  5. In the right column (the preview), paste the Opensense plain text
  6. Your Opensense signature should automatically appear in work emails you compose

To Configure Outlook for Mobile:

  1. Open the Opensense Notification email. Copy the whole Opensense Raw Signature to clipboard

  1. Head into the Settings menu by clicking on the menu and then the gear icons

  1. Click on Signature

  1. Paste the copied raw signature in the field

  1. Your Opensense signature will now appear in any emails you compose

To Configure iPhone Mail:

  1. Open Opensense Notification email.  Copy whole Opensense Raw Signature to clipboard.

  1. Press the Home button to return to your Home screen.
  2. Launch Settings from your Home screen.
  3. Tap Mail

  1. Tap Signature under the Mail section.

  1. Tap and hold the empty Signature field to bring up the selection tool.
  2. Paste in Opensense Signature.  Hit Save.

  1. Your Opensense signature will now appear in any emails you compose

To Configure Android Mail:

  1. Open the native Mail App on your Android device. Open Opensense Notification email.  Copy whole Opensense Raw Signature to clipboard.

  1. In the top right, press the menu button with the 3 dots, then press Settings.
  2. In the Settings menu, tap General Settings.

  1. In the General Settings menu, ensure that Use signature is ticked and then tap Signature.

 

  1. Remove any text that is currently in the signature text area. Once removed, paste in the Opensense signature block. Once done, press Save.

 

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