Field Data Priority with Department Fields
Department fields add in two additional field priorities. The main reason to use department fields is to add in default field data across a department. With 5 levels of data available, it is recommended to pick only 2-3 data levels when setting up your account.
Field Data Priority Order
- Locked Department fields
- Locked fields in Compliance
- Signature Block as visible in the email compose screen or saved in email settings
- Unlocked Department fields
- Unlocked fields in Compliance
Example of setting up default data with unlocked department fields
In the example above, the "allusers_with_dep_fields" department has been setup with a default fax number. The purpose was to show the default fax number for all users, except those with a personal fax number locked in Compliance or saved their signature block. If a user has "fax: 555.555.5555" saved in their signature block or locked in Compliance, this personal fax number will show. If no data is saved for fax, the default unlocked department field "fax" will show.