Frequently Asked Questions
Q: How do I share the signature with a new hire?
Q: What is the recommended size for banners?
Signature Appears Distorted in a Reply Thread
How to send a #debug email
Q: How do I make someone an Admin?
Q: How do I create a new signature?
User Experience
What is the Opensense Signature Block?
Opensense on Office 365
Opensense on G-Suite
What does my signature look like when received?
Signature Block Help Guide
Editing your Signature Block Data
Sending More than One Signature
Shared Inboxes
My Admin Account
New Admin Onboarding
How to Log In To Opensense
Granting Permission to a New Admin
Find your Active User Count
Adding Additional Domains
Multi-Domain Management
Naming Convention and Syntax
Marketing Campaigns
Banners
Targeted Marketing through Opensense ABM
Introduction to Opensense ABM Banner Campaigns
Getting Started with Your Email signature Marketing Strategy
Targeted Marketing through CRM Integration
Managing User Profiles
Syncing Users into Compliance
Field Data Priority
Field Data Priority with Department Fields
Locking & Unlocking Compliance Fields
Removing Users
Signature Design
Designer Studio
HTML & Field Types
Conditional Fields
Hidden Fields
External and Internal Wraps
Displaying Sender or Recipient Email
Web-Safe Fonts
Designer Studio
Signature Design Examples
How to Change Images and Links
Condensing Many Signatures into One
Images
How to Upload Images to Opensense
Images Help Guide
In-line vs. Hosted images
How to Set Up Inline Images
Headshots
Departments
Signature Deployment
G-Suite Deployment
O365 Deployment
MySig
How to Use the Opensense Pusher
Exporting a Pusher CSV from Compliance
Sample Launch Email Communications
Integrations
Technical Help & Troubleshooting
DNS & Encryption
DNS Entries - Must have!
How to check your DNS records
CNAME Cloudflare Proxy Settings
Splitting a long SPF TXT record
Opensense IP addresses (for whitelisting purposes)
Mailflow and Directory Integrations
Stamping
Office 365
Azure AD Connect sync: Directory extensions
How does Opensense work with Office 365?
Enable auto display images for Outlook for internal emails
OOO Replies and Calendar Invites in O365
Emailing into Office 365 Groups triggers a NDR when emailing from internal sender
Why do we set "use RTF" to never in Exchange Online?
How to enable DKIM for Office 365 Domain
Syncing Extension Attributes from Azure AD
What Azure Active Directory fields can be used when syncing with Opensense?
G-Suite
Engagement Tier
