Outreach integration permissions

Overview

When you connect Opensense to Outreach, an Outreach administrator must authorize Opensense through OAuth. This article explains the four permissions Opensense requests, what data each permission accesses, and why the integration needs it.

Required permissions

These are the OAuth scopes Opensense requests during the authorization flow:

Permission	What it accesses	Why Opensense needs it
users.all	Outreach user records	Reads user profile data (name, title, email, phone) to fill in and sync Opensense signature fields for each sender.
teams.read	Team structures and membership	Reads team and group membership, to assign users to the correct Opensense groups during sync.
mailboxes.all	Outreach mailbox configurations	Reads and writes Outreach mailbox settings, to push the Opensense signature block to each user. This permission applies to Outreach mailbox records only. It doesn't grant access to the underlying email accounts (Microsoft 365, Google Workspace, or otherwise).
prospects.read	Outreach prospect records	Reads prospect data to support recipient-based banner targeting. When a user sends an email through Outreach, Opensense can query prospect records to decide which banner campaign to display, based on the recipient.

Scope of access

Opensense requests only the permissions it needs to sync user data, deliver signatures, and support recipient-based targeting. Opensense doesn’t access sequences, emails, calls, tasks, or any other Outreach data beyond what’s listed above.

The only write access

mailboxes.all is the only permission that includes write access. It’s limited to Outreach’s internal mailbox configuration, not your organization’s email accounts. Opensense uses it only to write signature content to Outreach sender profiles.

Revoking access

To disconnect the integration, revoke Opensense’s OAuth access in Outreach’s connected applications settings, or in the Opensense portal under Manage > Domain Settings > Integrations > Outreach.

What’s next

• Connecting Outreach to Opensense

For further help, contact Opensense Support at help@opensense.com.