Overview
Welcome to the Table of Contents for the Opensense Outlook Add-in Documentation. This document serves as a centralized index, providing direct links to key resources that cover everything from deployment and configuration to troubleshooting and best practices.
Purpose: Centralized index for all Opensense Outlook Add-in documentation.
Who is this for? Opensense admins, IT admins and technical teams.
How to use: Click on a section to access detailed guides.
Add-in User Scope
Scope Users for Opensense Outlook Add-in via M365 Admin
Step-by-step setup for deploying the add-in across an organization.
Pre-requisites & post-deployment checklist to ensure a successful rollout.
Domain Settings & Configuration
Domain Settings with Scenarios and Best Practices
Explains domain-based signature rules & handling for different setups.
Best practices for internal/external email configurations.
Behavior & Functionality
Routed Key Behaviors and Nuances
Covers unique behaviors of the add-in when routing through Opensense users should be aware of.
Common user experience scenarios & how to handle them.
How to enable & configure multiple signatures per user.
Behavior differences between desktop, OWA, and mobile.
How to configure banner campaigns for full visual preview customers.
Key limitations of full visual preview signatures in Outlook.
How different email clients may affect rendering.
Troubleshooting & Support
Step-by-step solutions for common issues (missing add-in, blank fields, etc.).
How to manually reset & reinstall the add-in if needed.
Opensense Support
For further assistance, contact Opensense Support:
Email: help@opensense.com
Knowledge Base: help.opensense.com