Overview
Welcome to the Table of Contents for the Opensense Outlook Add-in Documentation. This document serves as a centralized index, providing direct links to key resources that cover everything from deployment and configuration to troubleshooting and best practices.
Purpose: Centralized index for all Opensense Outlook Add-in documentation.
Who is this for? Opensense admins, IT admins and technical teams.
How to use: Click on a section to access detailed guides.
Minimum Requirements
Supported Environments for the Opensense Outlook Add-in
Details the supported Outlook platforms and minimum version requirements for using the Opensense Outlook add-in with Exchange Online.
Provides links and guidance for verifying Outlook versions and ensuring compatibility with Centralized Deployment.
Add-in User Scope
Scope Users for Opensense Outlook Add-in via M365 Admin
Step-by-step setup for deploying the add-in across an organization.
Pre-requisites & post-deployment checklist to ensure a successful rollout.
Domain Settings & Configuration
Domain Settings with Scenarios and Best Practices
Explains domain-based signature rules & handling for different setups.
Best practices for internal/external email configurations.
Behavior & Functionality
Routed Key Behaviors and Nuances
Covers unique behaviors of the add-in when routing through Opensense users should be aware of.
Common user experience scenarios & how to handle them.
How to enable & configure multiple signatures per user.
Behavior differences between desktop, OWA, and mobile.
Key limitations of full visual preview signatures in Outlook.
How different email clients may affect rendering.
Troubleshooting & Support
Step-by-step solutions for common issues (missing add-in, blank fields, etc.).
How to manually reset & reinstall the add-in if needed.
Opensense Support
For further assistance, contact Opensense Support:
Email: help@opensense.com
Knowledge Base: help.opensense.com