---
title: "Signature management and deployment FAQ"
slug: "signature-management-deployment-faq"
description: "Answers to common email signature questions: mobile and reply display, banner size, sharing with new hires, debug emails, permissions, and directory sync."
updated: 2025-10-15T19:21:43.000Z
canonical: "https://help.opensense.com/docs/signature-management-deployment-faq"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.opensense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Signature management and deployment FAQ

## Overview

Quick answers to common questions about email signatures, deployment, and the Opensense platform. Use them to troubleshoot issues, check best practices, and follow step-by-step guidance without opening a support ticket. If you can't find your answer, contact the [support team](mailto:help@opensense.com).

## Signature display

<ul class="kb-link-cards" role="list">
  <li><a href="https://help.opensense.com/docs/why-does-my-signature-appear-small-on-mobile-devices"><span><strong>Why does my signature appear small on mobile devices?</strong><span>How signatures render on mobile, and how to optimize your signature for different screen sizes.</span></span></a></li>
  <li><a href="https://help.opensense.com/docs/why-does-my-signature-appear-distorted-in-a-reply-thread"><span><strong>Why do email signature elements appear distorted in reply threads?</strong><span>Common causes of signature distortion in replies, and how to fix them.</span></span></a></li>
  <li><a href="https://help.opensense.com/docs/what-is-the-recommended-size-for-banners"><span><strong>What is the recommended size for banners?</strong><span>Guidelines for banner dimensions in email signatures.</span></span></a></li>
</ul>

## Deployment and troubleshooting

<ul class="kb-link-cards" role="list">
  <li><a href="https://help.opensense.com/docs/how-do-i-share-the-signature-with-a-new-hire"><span><strong>How do I share MySig manually with new hires?</strong><span>Step-by-step instructions to send a signature to a new employee by hand.</span></span></a></li>
  <li><a href="https://help.opensense.com/docs/how-to-send-a-debug-email"><span><strong>How do I send a #debug email?</strong><span>Send a diagnostic email to troubleshoot signature issues.</span></span></a></li>
</ul>

## Platform administration

<ul class="kb-link-cards" role="list">
  <li><a href="https://help.opensense.com/docs/how-do-i-update-permissions-for-the-opensense-platform"><span><strong>How do I update permissions for the Opensense platform?</strong><span>Manage user roles and admin access in Opensense.</span></span></a></li>
  <li><a href="https://help.opensense.com/docs/breaking-directory-sync-in-opensense"><span><strong>How should I break the directory sync in Opensense?</strong><span>Guidelines for disconnecting directory sync safely when you need to.</span></span></a></li>
</ul>

## What's next

- [Banner campaigns and marketing FAQ](https://help.opensense.com/docs/frequently-asked-questions-marketing): questions about banner campaigns and analytics.