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How do I update permissions for the Opensense platform?

Admins update a user’s permissions by assigning roles on the user’s Settings tab. Roles grant access to sections of the platform, or read-only access. Assigning the right roles improves security, delegates work, and controls access to sensitive information in your organization.

  1. Go to the Opensense accounts page and sign in.
  2. In the navigation pane, select Manage > Users.
  3. Use the search bar to find the user.
  4. Click the user’s profile card, then select the Settings tab.
  5. In Roles, select the roles for the user. You can assign more than one role.

Edit User page with the Settings tab open and the Roles field showing the Domain, Marketing, Signature, User, Billing, and Viewer roles

User
Basic access. The user cannot make changes or see account-wide information.
Signature
Admin control of the Signatures section.
Marketing
Admin control of the Marketing section.
Domain
Admin control of the Manage section, including domain settings and user information.
Billing
Billing notifications and alerts about account charges.
Viewer
Read-only access. The user cannot make changes to any part of the platform.

For the pages each admin role can open, see Opensense portal admin roles.

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