Stamping Deployment - Everything You Need to Know

Updated 2 weeks ago by Tori Scharadin


Communicating the Opensense launch well can make the difference between a couple support emails and way too many if it's done poorly. To make it as easy as possible for you to take flight, here are some email examples to get you started with your launch communications!

Your email communication should be customized to your unique use case before sending out to prevent confusion for the end user. Additionally, we have highlighted any items that need to be personalized before sending out.

Launch communications should be sent 1-3 days before the day of launch. Bonus points for showcasing your new company signature even sooner than that on an all hands meeting!
If you have a launch communication email that you are proud of feel free to send it to your customer success manager so we can add it onto our knowledge base to help others!

Email Template

All Company Employees


Dear Team,

In an effort to present a stronger unified brand to our customers during the transition from CompanyName, we will be implementing a standardized email signature for all employees. Using a service called Opensense, the marketing team will now centrally manage the style and format of email signatures while employee contact information will be synced from our company directory. This means your email signature on all emails from any device will be beautiful and up to date with all of the latest messaging, and best of all you won't need to do anything on your end!

Highlights of the new email signature block are:

We ask that you help us in this facet of our launch by taking the following steps

  1. Turn off your email signature in Outlook. Do this by clicking on Signature on the tool bar of an individual email, select Edit Signatures, and select NONE for both New Messages and Replies/forward on the bottom two selection bars.
  2. Turn off your email signature on your cell phone.

Once Opensense is activated, you will not see your email signature when you hit Send, but it will be added automatically along with any current featured banner ad. Once we have launched, you can send yourself a test email to your personal email or a colleague to check it out, as it will not show up formatted when composing an email or in your sent emails.

If you have any questions with these steps, please give me a call at 123-456-6789 or send me an email at

Note to Admin: support requests tend to subside after a week or so from launch

Tips and Best Practices

  • Your System Admin adds users to the Opensense Signature group
  • Best day to deploy: End of the week
  • Updating the stamping rule in the Microsoft Exchange Admin Center can take up to 48 hours to fully adjust (this is on the Microsoft side, unrelated to Opensense)

End User Experience: 

  • Employees will need to remove their old signature from their devices if they had one
  • Upon deployment, emails sent from their corporate email address(es) will have the Opensense signature "stamped" onto the email after the email is sent.
  • No signature will be visible in the body of sent emails

Placement Issues

Rarely, customers will encounter placement issues, where the stamped signature may be applied at the footer of the email thread instead of in the last message sent. If you encounter this or notice the signature is being stamped on somewhere it shouldn't be, please follow this guide for placement issues.

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