How often Opensense syncs user data
Overview
Section titled “Overview”Opensense automatically syncs user and group data from your connected directory and third-party integrations, on a schedule. The sync frequency tells you when to expect changes, such as new users, updated profile fields, or group membership changes, to appear in Opensense.
Sync schedule
Section titled “Sync schedule”Sync frequency depends on the platform:
- Microsoft 365
- Twice a day
- Google Workspace
- Once a day
- Third-party integrations
- Once a day. These include Okta, Outreach, Salesforce, BambooHR, and SFTP.
Syncs run automatically on this schedule. If you need data updated right away, you can run a manual sync at any time: in the Opensense portal, go to Manage > Users, then select Actions > Run Sync.
Why syncs run on a schedule
Section titled “Why syncs run on a schedule”Opensense uses algorithm-based scheduling. It:
- Prevents overloading the Opensense servers with unnecessary sync calls.
- Keeps updates reliable across multiple platforms and domains.
- Scales efficiently as more integrations are added.
What’s next
Section titled “What’s next”- Why Active Directory changes take time to reach Opensense
- Transforming directory field data with regex and Liquid
For further help, contact Opensense Support at help@opensense.com.