Set Up the Plaintext Signature Block in Front for Opensense

Overview

This article explains how to add a plaintext signature block in Front for both individual and shared inboxes. Opensense requires a plaintext block to be present in the Front signature so that a fallback version of the signature is available when messages are sent in plain text format.

Before you start

Front admin access to configure shared signatures

Step-by-step guide

Individual signatures

Individual signatures are configured per user and follow the teammate across all channels they have access to. To add or edit an individual signature:

In Front, click the gear icon and navigate to the Personal settings tab.
Select Signatures from the sidebar.
Click Add a signature to create a new one, or select an existing signature to edit.
In the signature text box, add the plaintext block — see Adding the plaintext block below.
Click Create (or Save if editing).

For full details on individual signature settings, see Create or edit individual signatures in the Front Help Center.

Shared signatures

Shared signatures are configured at the workspace level by an admin and are available to all teammates on the team. Individual signatures take precedence over shared signatures — if a teammate has an individual signature assigned, the shared signature will not apply for that user.

In Front, click the gear icon and navigate to Workspace settings.
Select Signatures from the sidebar.
Click Create signature to create a new one, or select an existing signature to edit.
In the signature text box, add the plaintext block — see Adding the plaintext block below.
Click Save.

For full details on shared signature settings, see Create or edit shared signatures in the Front Help Center.

Adding the plaintext block

Opensense uses the [[+]] delimiter to identify a signature. Any content placed between two [[+]] tags is used to generate the content displayed in the Opensense signature.

[[+]]
name: {{user.name}}
email: {{user.email}}
[[+]]

The variables {{user.name}} and {{user.email}} are dynamic — Front substitutes each teammate's actual name and email address when the message is sent. For a full list of supported variables, see Using variables and application objects in message templates and signatures.

Opensense Support

For further assistance, contact Opensense Support:

Email: help@opensense.com
Knowledge Base: help.opensense.com

Front Preset Signatures