This FAQ section addresses common questions about Opensense campaign reporting and analytics. Find answers about interpreting click data, understanding how email security tools affect your metrics, why campaign data changes over time, and how to access comprehensive delivery reports for your banner campaigns.
Campaign Click Tracking
Why does my campaign show an unusually high number of clicks from a single contact?
Learn about email forwarding, security tool "vanity clicks," and how to identify genuine engagement in your campaign reports.
How does Opensense handle "vanity clicks" from email security tools?
Understand how automated security scans from tools like Proofpoint and Mimecast affect your click data and best practices for accurate reporting.
Campaign Data & Reporting
Why has the data on my banner campaign changed?
Discover why campaign metrics can change over time due to ongoing engagement, campaign expiration, and schedule modifications.
Can I find out who my banner campaign was delivered to?
Find out how to export click data and set up a custom Zapier integration to access complete recipient delivery information.
Can't find what you're looking for? Contact our support team for assistance.